Capitalism - Feudalism without the Kings
Website Wednesday - well, sort of
Boy, am I pissed! I just ordered the full version of the Pottery Create program from iDreams.pl ($4.99) for the iPad because the kids loved the lite, free version and the on-line reviews looked very good. You can add handles to your pottery, paint it - do a lot of neat stuff beyond throwing and firing it; which is all the lite version does.
I punched "Buy Now" and the little bugger started loading and finally the the icon for the full version appeared - and then the shit hit the fan.
For, when I clicked to enter the program I went right into the old Pottery lite free one. So, I rebooted. You know: To complete the process, your computer needs to re-boot; I know the drill. Nothing happened. Then I removed the icon for the free version. Like I thought the paid and free version were somehow linked. I know, you have a bridge I might be interested in.
So, as I write this, I have two e-mails in: one from the "Report a Problem" on the company's page on iPad and one from my real computer's e-mail to the same company; and no full version of Pottery Create.
Waiting......waiting.......
On Ravelry, when you do an instant purchase and you have problems, you can send a questioning e-mail to our almost 1 million members. That's instant and global bad PR if the problem isn't fixed.
With iPad, they have my credit card already (a condition of their iTunes feature) so the money has already been deduced. That might give me some cover since I could dispute the charge and my card company would investigate. However, I had a gift card for Apps so I'm afraid that money is lost unless the company steps up to the plate.
The money lose makes me momentarily mad but the nagging frustration comes from having no recourse for the problem. It's not like a big box store where I could return with the product and grouse through levels of management till I got satisfaction. In this case, I as Blanche DuBois, (A Street Car Named Desire) am really depending on the kindness of strangers.
To be continued......maybe.
But in spite of it all, in spite of the wails I'm going to hear from two heartbroken children after school today, I do have a website:
http://www.betterrecipes.com/blogs/daily-dish/
It's a recipe site called Better Recipes and they have a lot of recipes and an interesting blog called The Daily Dish and a newsletter where you can sign up for the type of recipes you like and today they have a chocolate cookie with a peanut butter center and as I'm pretty mad and sad, the food looks very comforting.
Right now, I'm going to find out how make that peanut butter center. Enjoy!
I punched "Buy Now" and the little bugger started loading and finally the the icon for the full version appeared - and then the shit hit the fan.
For, when I clicked to enter the program I went right into the old Pottery lite free one. So, I rebooted. You know: To complete the process, your computer needs to re-boot; I know the drill. Nothing happened. Then I removed the icon for the free version. Like I thought the paid and free version were somehow linked. I know, you have a bridge I might be interested in.
So, as I write this, I have two e-mails in: one from the "Report a Problem" on the company's page on iPad and one from my real computer's e-mail to the same company; and no full version of Pottery Create.
Waiting......waiting.......
On Ravelry, when you do an instant purchase and you have problems, you can send a questioning e-mail to our almost 1 million members. That's instant and global bad PR if the problem isn't fixed.
With iPad, they have my credit card already (a condition of their iTunes feature) so the money has already been deduced. That might give me some cover since I could dispute the charge and my card company would investigate. However, I had a gift card for Apps so I'm afraid that money is lost unless the company steps up to the plate.
The money lose makes me momentarily mad but the nagging frustration comes from having no recourse for the problem. It's not like a big box store where I could return with the product and grouse through levels of management till I got satisfaction. In this case, I as Blanche DuBois, (A Street Car Named Desire) am really depending on the kindness of strangers.
To be continued......maybe.
But in spite of it all, in spite of the wails I'm going to hear from two heartbroken children after school today, I do have a website:
http://www.betterrecipes.com/blogs/daily-dish/
It's a recipe site called Better Recipes and they have a lot of recipes and an interesting blog called The Daily Dish and a newsletter where you can sign up for the type of recipes you like and today they have a chocolate cookie with a peanut butter center and as I'm pretty mad and sad, the food looks very comforting.
Right now, I'm going to find out how make that peanut butter center. Enjoy!
No comments:
Post a Comment